GAINSIGHT SERVICES
IMPLEMENTATION & OPTIMIZATION
Growth Molecules™ is a Gainsight certified technology partner bringing award-winning management consulting and implementation services to the next level for companies who are ready to maximize their performance of Gainsight to protect and grow revenue.
Gainsight Strategic Services
Implementation
Launch in 4-6 Weeks
Expedite your time to value with a Gainsight Essentials or Essentials Plus implementation. Data & process flow discovery, data integration services, comprehensive configuration, administrator & team training, & customized guide, all with strategic CS best practices included.
Optimization
Refine in 3-4 Weeks
Discovery & alignment on business goals and objectives. Deep dive audit of your Gainsight instance and connected data sources, as well as business processes. Custom recommendations, project plan, & option for hands-on-keyboard fine tuning.
Admin for Hire
Immediate Help
Consultative guidance & hands-on-keyboard support to enhance your Gainsight instance with industry best practices. From supporting status quo during a parental leave, to driving a full transformational project, our certified admins can quickly augment your team.
Training & Coaching
Customized Enablement
Enabling your team with the tools & skills to maximize their usage of your bespoke Gainsight instance. Delivery of custom guidebook documentation, paired with team enablement sessions, sets the foundation for continued excellence, scale & efficiency.
Advanced Gainsight Expertise to Modernize Your Customer Success Strategy
By optimizing existing data feeds, enabling new connectors, and doing comprehensive technical training and report building, Growth Molecules is helping Gainsight customers maximize their investment in the award-winning technology.
Customers We Support with Gainsight Technology Enablement
Additional Growth Molecules Programs to
Improve The State Of Your CS Tech Stack
Growth Molecules’ strategic optimization services include process automation for digital scale strategies across customer onboarding, adoption, expansion, renewals, customer loyalty, and advocacy programs.
Our CS consultants will help identify and set strategic priorities for your technology that are aligned to your current maturity stage and program needs.
Growth Molecules can create a technology roadmap that creates immediate impact and optimizes value over time.
We can act as your advocate to determine your customer success technology requirements and match you with the best tool to meet your needs.
Proper implementation can make or break your technology investment. Growth Molecules technologists will ensure effective application of the technology and integration of systems so you can carry out your customer strategies.
Your CS team and leadership needs to extract maximum value from your CS technology. Our team can create automated reports and train your team to thrive with tech investment.
Technology Solutions From Implementation to Optimization
We know what it takes to help team members expand their mindsets, learn new skills, and progress on their professional journey. We provide both packaged training and coaching solutions and programs tailor-made for your team and team members.
Get a detailed evaluation of your current systems and recommendations for improvement.
Let our technical experts lead the evaluation, selection and implementation of your preferred CSP.
Scalability and efficiency starts with the right technology configuration and our technical consultants will deliver.
Certified Gainsight and ChurnZero specialists can be on-call to support your ongoing system needs.