Modernize Your Customer Success Strategy With Advanced Technology

Growth Molecules will improve the performance of your CS technologies to help personalize your customer experience and automate tedious tasks. The results are improved engagement, retention and satisfaction.

Customers We Support with Technology Enablement

Programs That Improve The State Of Your CS Tech Stack

Whether you’re shopping for a customer success platform, need support during implementation or are trying to optimize the tools you have, we’ll help you make the most out of your technology investment. 

Identify the technology use cases that matter to your company.

Our CS consultants will help identify and set strategic priorities for your technology that are aligned to your current maturity stage and program needs.

Understand the ROI of customer success technology.

Growth Molecules can create a technology roadmap that creates immediate impact and optimizes value over time.

Technology assessment and selection program.

We can act as your advocate to determine your customer success technology requirements and match you with the best tool to meet your needs.

Implement a CSP to ensure smooth transition and adoption.

Proper implementation can make or break your technology investment. Growth Molecules technologists will ensure effective application of the technology and integration of systems so you can carry out your customer strategies.

Technology training and report building.

Your CS team and leadership needs to extract maximum value from your CS technology. Our team can create automated reports and train your team to thrive with tech investment.

Technology Solutions From Implementation to Optimization

We know what it takes to help team members expand their mindsets, learn new skills, and progress on their professional journey. We provide both packaged training and coaching solutions and programs tailor-made for your team and team members.

Technical Assessments

Get a detailed evaluation of your current systems and recommendations for improvement.

CSP Implementation

Let our technical experts lead the evaluation, selection and implementation of your preferred CSP.

Workflow Optimization

Scalability and efficiency starts with the right technology configuration and our technical consultants will deliver. 

Augmented Support

Certified Gainsight and ChurnZero specialists can be on-call to support your ongoing system needs.