Churn is inevitable if you’re in the SaaS business. The extent to which you can control the churn is what matters. It makes sense because controlling churn fuels growth in any SaaS firm.
Annual Customer Success Budgeting Guide and Downloadable Template for you to access instantly. Become besties with customer success budgeting!
Building your 100-day customer success leadership plan Congratulations! You just started a new job as the leader of a customer success organization. Now what? With this practical customer success leadership guide, you can quickly get to work planning out your year and then breaking down the goals by quarters. You can watch the recorded webinar here. …
Top 5 ways to integrate strategic customer success efforts in your business development.