Implementation: The Biggest Source of Churn You Are Likely Overlooking
Implementation: The Biggest Source of Churn You Are Likely Overlooking by Emilia D’Anzica, Customer Success Strategist, and David Lahey, Advisor, Growth Molecules. We simplify Customer Success. The science of retention is something that perplexes the best of customer success mavericks. It’s an endless chain – and you might be losing customers faster than you’re acquiring …
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