4 Reasons You Should Inventory Your Team’s Apps Today This post is a collaboration with Oliver Nono, Director, Enterprise Customer Success at Zendesk, and a recent CM Makeover Show guest. You can see Oliver’s show here. How does your team really get results? One of the key responsibilities of a CS Ops team is monitoring …
Growth Molecules now offers CSA accredited courses. Are you investing in your customer success and support team training?
Customer success incorporates various strategies to ensure your customers get desirable results when using your products and services. These methods allow you to take customers into account and tailor your customer services or brand to meet clients’ demands.