CS

Emilia D’Anzica Selected as Top Customer Growth Advisor of the Year by IAOTP

Emilia D’Anzica, Founder and Managing Partner of Growth Molecules, was recently selected as Top Customer Growth Advisor of the Year 2024 by the International Association of Top Professionals (IAOTP) for her outstanding leadership, dedication, and commitment to the industry.

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Growth Molecules Launches Collaboration with Gainsight to Simplify Customer Success

Join us monthly on the Customer Success Makeover Show. You can register for the show by visiting SimplifyingCS.com. Each month, we interview leaders who have transformed their customer success experience. We also publish tools and guides to help you jumpstart and simplify your customer success organization and customer journey.

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3 Building Blocks for a Successful Customer Experience

3 Building Blocks for a Successful Customer Experience Your business’s interaction and services with a customer through the purchasing journey and post-signature commitment define your customer experience (CX). Customers who have a positive experience with your business become loyal customers for life, returning to your product even after moving on to a new company. Ziv

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