casestudy

[Case Study] An Optimization Program for Predictive Results

[Case Study] An Optimization Program for Predictive Results CLIENT OVERVIEW Aurora Solar’s cloud-based software transforms solar design, sales, and delivery. With just an address and electric bill, Aurora empowers clients to generate a complete, accurate, and customizable design for every customer — and close the deal on the spot. The company helps power thousands of […]

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[Case Study] Executive Workshop & CX Assessment Enables a Data Analytics Company’s Client Thrillment Initiatives

[Case Study] Executive Workshop & CX Assessment for Gas Utility Software, Enables a Data Analytics Company’s Client Thrillment Initiatives A Data Analytics Company in the Oil and Gas Industry. CLIENT OVERVIEW Our client, a data analytics company in the oil and gas industry (“Our client”), delivers Integrity Management software and consulting services to North American

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[Case Study] Gainsight Essentials Solution Deployed In 6 Weeks for Subscription Services Powerhouse

Ordergroove partnered with Growth Molecules™ to purchase and implement the Gainsight Essentials customer success platform solution. Additionally, a customer success playbook and a customer success workshop were delivered in parallel to maximize impact for CSMs, and ultimately to drive revenue protection and growth.

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[Case Study] Assent Compliance: Achieving Team Alignment to Drive Growth

Assent Compliance provides cloud-based SaaS solutions that help companies manage their supply chain data, facilitate stakeholder and supply chain education on regulatory and program requirements, and increase transparency between businesses.

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[Case Study] TrackTik: Revenue Kick-Off With a Focus on Customer Success to Enable Global Team

With a recent transformative company initiative that included the hyper-focus on the Customer Success team and the Customer Experience, TrackTik searched for customer success training to inspire and educate a highly talented team and achieve big growth goals. The team was hungry to learn how to apply strategic thinking, tools, and techniques to deliver for customer segments worldwide. The CSMs were TrackTik software experts but sought to level up their customer leadership skills.

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[Case Study] BuildingLink: Customer Experience Transformation Program led by Fractional CCO

By partnering with Growth Molecules, BuildingLink now has a holistic, customer-centric methodology that enables its post-sale customer-facing teams to drive customer adoption, expansion, retention, and loyalty.

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[Case Study]: Modern Health Achieving Team Alignment To Drive Growth

“We brought in Growth Molecules for executive coaching, and to help our team build scalable processes across our customer segments, an investment that paid off immediately. Our team is applying the new frameworks they learned to real-life scenarios with a revived sense of purpose and intentionality.”

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[Case Study]: Givelify Interim Leadership To Drive Team Alignment & Growth

“We brought in Growth Molecules for executive coaching, and to help our team build scalable processes across our customer segments, an investment that paid off immediately. Our team is applying the new frameworks they learned to real-life scenarios with a revived sense of purpose and intentionality.”

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[Case Study]: Structionsite Growth Through Customer Success

“We brought in Growth Molecules for executive coaching, and to help our team build scalable processes across our customer segments, an investment that paid off immediately. Our team is applying the new frameworks they learned to real-life scenarios with a revived sense of purpose and intentionality.”

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[Case Study]: Brightmetrics Achieving Team Alignment & Repeatable Processes to Scale

The Brightmetrics team is continuing to grow with better cross-functional alignment, consistent and scalable processes, and boosted employee morale — resulting in more engaged and loyal customers.

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