casestudy

[CASE STUDY] TRACKTIK: REVENUE KICK-OFF WITH A FOCUS ON CUSTOMER SUCCESS TO ENABLE GLOBAL TEAM

With a recent transformative company initiative that included the hyper-focus on the Customer Success team and the Customer Experience, TrackTik searched for customer success training to inspire and educate a highly talented team and achieve big growth goals. The team was hungry to learn how to apply strategic thinking, tools, and techniques to deliver for customer segments worldwide. The CSMs were TrackTik software experts but sought to level up their customer leadership skills.

[CASE STUDY] BUILDINGLINK: Customer Experience Transformation Program led by Fractional CCO

By partnering with Growth Molecules, BuildingLink now has a holistic, customer-centric methodology that enables its post-sale customer-facing teams to drive customer adoption, expansion, retention, and loyalty.

[Case Study]: Modern Health Achieving Team Alignment To Drive Growth

“We brought in Growth Molecules for executive coaching, and to help our team build scalable processes across our customer segments, an investment that paid off immediately. Our team is applying the new frameworks they learned to real-life scenarios with a revived sense of purpose and intentionality.”

[Case Study]: Givelify Interim Leadership To Drive Team Alignment & Growth

“We brought in Growth Molecules for executive coaching, and to help our team build scalable processes across our customer segments, an investment that paid off immediately. Our team is applying the new frameworks they learned to real-life scenarios with a revived sense of purpose and intentionality.”

[Case Study]: Structionsite Growth Through Customer Success

“We brought in Growth Molecules for executive coaching, and to help our team build scalable processes across our customer segments, an investment that paid off immediately. Our team is applying the new frameworks they learned to real-life scenarios with a revived sense of purpose and intentionality.”