[Case Study] Accelerated Gainsight Essentials Rollout to Supercharge CSM Efficiency

[Case Study] Accelerated Gainsight essentials rollout to supercharge CSM efficiency CLIENT OVERVIEW Glean is a SaaS enterprise search company that offers a cloud-based search platform for businesses. The platform is designed to help organizations quickly and easily search through large volumes of data and find relevant information. Glean’s platform is built on top of a …

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[Case Study] Screencastify: Maximizing Customer Success Professional Development

Screencastify is an education technology company serving over 15 million people in over 190 countries, with clients ranging from students to technology professionals. The company offers a simple-to-use platform for recording, editing, and submitting videos. This growing virtual support platform has become a go-to technology for companies seeking virtual communication solutions in customer support.

[Case Study] Gaggle: Growing Customer Success As A Revenue-Driven Team

A pioneer education technology SaaS company that serves K-12 districts to manage student safety, was looking to invest and empower their Customer Success Team and evolve them as a revenue leading, sales generating team. This privately funded company has been dedicating their mission and service for over 20 years, in helping hundreds of districts avoid tragedies and save lives within available school technology.