We may have been greeted by the infamous Miami humidity and tropical rain, but Totango brought the heat indoors with their 2022 Customer Success Summit earlier this month. There wasn’t a more fired-up place to be than the Eden Roc Hotel, right off the coast of Miami Beach where over 200 Totango customers and staff joined together to train, learn, grow, collaborate, and share how Customer Success is not just a department or a function, but a philosophy and a mindset that drives the purpose and function of their products and company culture.
You will find a vast set of resources here, from how to create a customer success framework with the V2MOM approach to building your first onboarding program. From videos to podcasts to written step-by-step material to help you and your team build your customer success programs.
We partner with companies in building scalable customer success and operations teams and journeys.
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